Policy
Shipping Policy
This equipment is large and valuable, so it ships by insured freight. Here is how shipping works.
Where we ship
We ship from Miami, Florida, United States. International shipping is available on request.
Shipping cost
Freight cost depends on your destination. We give you an exact freight quote before you pay, and it is shown as a separate line on your invoice. There are no hidden fees.
Timing
Orders are prepared and handed to the carrier within 3 business days after payment. Delivery inside the United States usually takes 5–10 business days. International delivery times are confirmed with your quote.
Insurance & tracking
Every shipment is professionally packed, fully insured, and comes with a tracking number.
Customs & import
International buyers pay any customs duties, taxes and import fees, and are responsible for local permits and regulatory requirements.
On delivery
Please inspect the shipment on arrival. Note any visible damage on the carrier's paperwork, keep all packaging, and contact us right away at Contact@dachmak.com so we can start a claim under the insurance.